layout: true background-image: url(../../images/slide_background.jpg) background-size: cover class: middle --- # When Something Goes Wrong ### Medium Quotes --- ### “What I would do very often, after something went wrong, is think through ‘was there anything that I did that I would have done differently, knowing what I know now’. And if I came to the conclusion that (very often you’re dealing with odds … so you’ve got 40% chance this will go wrong and 60% it will go right but you have to make a decision … so would you have done it differently?), no, you would have still made the same decision it’s just you were unlucky this time.” --- ### “I would normally think through what I did. Did I make the right decision or not and if yes, if I’ve made the right decision, I would not beat myself up. If I’d made the wrong decision, then I’d probably learn from it.” --- ### “I’ve had things go wrong but I’ve never had a client saying, “you did that wrong”. If I’ve done something that didn’t go the way I would have wanted it to, I’ve forgotten about them within 24 hours. I do like that phrase, “Hard won experience”, and “Calm seas make poor sailors” is very true. My technique will have improved due to the things I’ve got wrong or got right.” --- ### “… trying to remember that there was nothing that you can do differently and adding five minutes is not going to change that and trying to do either breathing or trying to remain in a positive mind-frame” --- ### “I suppose … even if it didn’t work out the way I’d have liked it to, knowing I’d done my best contributed to my positive feelings. If I had done my best both for the animal and in terms of communicating with the farmer, I’d go away with satisfaction even if things could be better another time.” --- ### “Well I think, nobody’s perfect. Most of the time I get it right, now and again I get it wrong. I’m allowed to get it wrong and as long as I don’t make the same mistake again, I learn from it. If I make the same mistake I’d be very disappointed in myself. So learn from the mistake and the experience.” --- ### “I just know that I’ll feel bad about it then I’ll go to bed and know that I’ll feel better. I’m not good at being in a bad mood for a long period of time, I just know within myself you just need to feel that way for a bit then get a good night’s sleep and you’ll feel better in the morning.” --- ### “Knowing that I’d learnt from the experience, knowing that I wouldn’t make that mistake again. Knowing that I could cope with what was waiting for me on the farm this time (selecting the right time so I could deal with it confidently). It could be that that farmer didn’t want me back, so speaking to the boss to confirm that going back was the right thing to do. And acknowledging what mistakes I had made and learning from them.” --- ### “It’s OK to care. It sucks. It’s not helpful to pretend that it doesn’t and say, “it’s OK, It’s Ok”, because it’s not. You’re in the moment and it’s all encompassing and its shit. But for me it’s a case of ‘its ok to care’. You will get through to the other side of it. You will get better at dealing with it and it won’t last as long. And you will get better at understanding that, yes, it’s bad but actually tomorrow is another day, tomorrow brings new cases.” --- ### “I used to go and get a sandwich – when you’re a farm vet you never have time to eat, you’re running around, you never stop - and if something has gone wrong, it’s important just to stop. If there isn’t anyone you can speak with in the veterinary field, then chat to someone who isn’t a vet.” --- ### “I’m two years into this current job so I don’t have a real long-term relationship with these farmers whereas some of my colleagues have been here 5, 10 years – the bosses really know them. So, in those situations (difficult) I’d go and chat with one of my senior colleagues who maybe know the chap far more personally than I do and I’d go and have a chat with them -see what they think.” --- ### “One thing I learned in my nearly 5 years graduated is– sometimes these things go wrong because of other factors – the farmer hasn’t rung you soon enough or he’s made the wrong decision and you’re coming out to clear up the mess.”